STORE POLICY

Customer Care

At Lux Light Art, taking care of our customers is our priority.

Please don't hesitate to contact us if you have nay suggestions, concerns or questions at luxlightart@outlook.com

Wholesale Inquiries

There are wholesale opportunities for all reproduced materials.

Please contact us for inquiries at luxlightart@outlook.com

Payment Methods

Credit / Debit Cards

PAYPAL

Offline Payments: etransfer

Privacy & Safety

Privacy Policy

 

Introduction

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

 

Collection of personal information

 

- Full name

- Mailing Address

- Postal Code

- Email address

- Phone / Fax number

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the following section, cookies and/or logs to collect information about you.

 

Forms and interactivity:

Your personal information is collected through forms:

 

- Website registration form

- Order Form

We use the information collected for the following purposes:

 

- Follow-up of the order

- Information / Promotional offers

- Statistics

- Contact

Your information is also collected through the interactivity that may occur between you and our website in the following ways:

 

- Correspondence

We use the information collected for the following purposes:

 

- Information or for promotional offers

- Statistics

- Contact

 

Right of opposition and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.

The right of opposition is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

 

The right of withdrawal is the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

 

In order to exercise these rights, you may :

 

 

Right of access

We undertake to recognize a right of access and rectification to the persons concerned who wish to consult, modify or even delete information concerning them.

 

The exercise of this right will be done:

 

 

Security

The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.

 

To ensure the security of your personal information, we use the following measures:

 

- Computer back-up

- Login / Password

- Firewall

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, a degree of risk is always present when using the Internet to transmit personal information.

 

Legislation

We are committed to respecting the legislative provisions set out in :

 

Legislation:  Act respecting Access to documents held by public bodies and the Protection of personal information